Frequently Asked Questions
Everything you need to know about your Monremi shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as fit can vary between different styles and silhouettes.
What payment methods do you accept?
Monremi accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.